Contact
Joining the beta
The beta is open to WooCommerce stores willing to connect the plugin and tell us when a diagnosis was wrong — that second half is the part that turns "unmeasured" into a number.
Asking about a specific answer
Include the window it covered and the tool you called. Never include an order number, a customer detail or a log excerpt: nothing about this service needs them, support cannot use them, and sending them defeats the point of a diagnostic built not to receive them.
Reporting a wrong diagnosis
This is the most useful message anyone can send. Diagnostic accuracy is unmeasured, and it stays unmeasured until real stores report what the actual cause turned out to be. A diagnosis that named the wrong component is worth more to this project than one that happened to be right.